Privacy Policy

Last Updated: October 01, 2026

At 30 Days Experience (30daysexperience.com), your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how it is safeguarded, and how it is used to deliver a seamless retreat experience.

1. Information We Collect

When you book a retreat or interact with our website, we may collect the following information:

• Personal Details: Full name, email address, contact phone number, and residential location.
• Booking Details: Selected retreat experience, check-in dates, number of guests, and special accommodation requests.
• Identity Verification: Government-authorized ID proofs required for statutory hospitality compliance at check-in.
• Technical Information: IP address, browser type, operating system, and browsing activity collected via standard cookies to improve website performance.

2. Payment Information & Security (Razorpay)

• No Card/Banking Storage: We do NOT collect, view, or store your sensitive financial details (such as credit/debit card numbers, CVVs, bank passwords, or UPI PINs) on our servers.
• PCI-DSS Compliant Gateway: All financial transactions are securely handled through Razorpay, which utilizes industry-leading 256-bit SSL encryption and conforms to global PCI-DSS standards.

3. How We Use Your Information

The information we collect is used strictly for the following purposes:

• Processing your reservation and generating booking confirmation vouchers.
• Sending important booking updates, itinerary details, and customer service communications via Email, SMS, or WhatsApp.
• Coordinating arrival logistics with the respective estate management team.
• Complying with statutory guest verification and local government reporting regulations.

4. Information Sharing & Third Parties

• No Sale of Data: We will never sell, rent, or lease your personal information to third parties for marketing purposes.
• Estate Hosts: Your contact and booking details are shared only with the host estate management of your chosen retreat to facilitate your stay.
• Legal Compliance: We may disclose information if required to do so by applicable Indian law or government law enforcement authorities.

5. Cookies & Tracking

Our website uses standard cookies to optimize your browsing experience, remember your preferences, and track aggregate analytical traffic. You can adjust your browser settings to refuse cookies, though some features of the booking portal may function with limited efficiency.

6. Data Retention & Your Rights

We retain your personal data only as long as necessary to fulfill booking obligations and statutory record-keeping. You have the right to request access to the personal data we hold about you or request its correction or deletion by reaching out to our privacy support team.

7. Grievance Officer & Contact Information

If you have any questions, concerns, or grievances regarding this Privacy Policy or the handling of your data, please contact our designated Grievance / Privacy Support:

• 📧 Email: enquiry@30daysexperience.com
• 📞 Phone: +91 98765 43210
• 📍 Office Address: Lucknow, Uttar Pradesh, India